Skills & Competencies for Conflicts Manager
Conflicts Manager job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Conflicts Manager
Manages and directs all aspects of the conflicts department.
JOB RESPONSIBILITIES for Conflicts Manager
Oversees the process of conflict resolution with clients and third party to maintain good vendor relationship. Coordinates with the attorneys and mediators to prevent potential conflicts.
Conflicts Manager SALARY RANGE
BASE 50%
$99,622
TOTAL 50%
$102,988
Job Level
M03
Job Code
LE11000085
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department
Conflicts Manager Skills and Competencies List
9 general skills or competencies (Job family competencies) for Conflicts Manager
1
Job Family Competencies –
Commercial Law
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Compiles a list of some common commercial law legal issues.
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Level 2 Behaviors
(Light Experience)
Assists in reviewing commercial contract agreements to identify potential conflicts.
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Level 3 Behaviors
(Moderate Experience)
Identifies any potential defects in commercial law by examining legal documents.
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Level 4 Behaviors
(Extensive Experience)
Oversees the contract negotiation process between two businesses to ensure conditions meet business needs.
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Level 5 Behaviors
(Mastery)
Creates internal policies to provide legal shelter for commercial businesses.
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2
Job Family Competencies –
Contract Compliance
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Describes the concepts of conformance with regulations and obligations in contract compliance.
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Level 2 Behaviors
(Light Experience)
Assists management in identifying and mitigating risks while ensuring compliance with all contract terms.
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Level 3 Behaviors
(Moderate Experience)
Checks the business contracts to ensure effectiveness and compliance with policies and procedures.
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Level 4 Behaviors
(Extensive Experience)
Evaluates contractual performance to check compliance and conflicts requiring resolution at contract renewal.
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Level 5 Behaviors
(Mastery)
Creates a robust process to measure and enforce contract compliance.
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3
Conflicts Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Conflicts Manager
Proficiency Level - 4
5
Competency for -
Conflicts Manager
Proficiency Level - 5
8 soft skills or competencies (core competencies) for Conflicts Manager
1
Core Competencies –
Conflict Resolution
Proficiency Level -4
Level 1 Behaviors
(General Familiarity)
Explains commonly used resolution processes.
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Level 2 Behaviors
(Light Experience)
Applies active listening skills and probing techniques to understand a conflict.
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Level 3 Behaviors
(Moderate Experience)
Helps manage disagreements by professionally using facts.
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Level 4 Behaviors
(Extensive Experience)
Coaches others on the value and tactics of conflict management and how to use diplomacy.
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Level 5 Behaviors
(Mastery)
Develops the processes in expanding areas of agreement and narrows areas of disagreement.
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2
Core Competencies –
Judgment and Decision Making
Proficiency Level -4
Level 1 Behaviors
(General Familiarity)
Explains characteristics of an effective decision-making process.
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Level 2 Behaviors
(Light Experience)
Documents all possible solutions and potential action items for the problem.
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Level 3 Behaviors
(Moderate Experience)
Integrates multiple solutions to shape an optimum one.
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Level 4 Behaviors
(Extensive Experience)
Leads in uncovering biases that may affect the outcome of the decision.
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Level 5 Behaviors
(Mastery)
Decides and defines long-term strategies while adapting to industry trends.
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3
Conflicts Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Conflicts Manager
Proficiency Level - 4
5
Competency for -
Conflicts Manager
Proficiency Level - 5
Summary of Conflicts Manager skills and competencies
There are 0 hard skills for Conflicts Manager.
9 general skills for Conflicts Manager, Commercial Law, Contract Compliance, Contract Management, etc.
8 soft skills for Conflicts Manager, Conflict Resolution, Judgment and Decision Making, Team Management and Team Building, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Conflicts Manager, he or she needs to be skilled in Conflict Resolution, be skilled in Judgment and Decision Making, and be skilled in Team Management and Team Building.
9 general skills for Conflicts Manager, Commercial Law, Contract Compliance, Contract Management, etc.
8 soft skills for Conflicts Manager, Conflict Resolution, Judgment and Decision Making, Team Management and Team Building, etc.
While the list totals 17 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Conflicts Manager, he or she needs to be skilled in Conflict Resolution, be skilled in Judgment and Decision Making, and be skilled in Team Management and Team Building.
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